Refunds are available at point of purchase. All tickets purchased online or through the Etix Call Center with a credit card or debit card will be refunded automatically. Due to high volumes, you should expect to see your refund within 20 business days. If you have questions, please contact Etix at 1-800-514-3849 or at support.etix.com. If you would like to support The Basilica Landmark's fundraising efforts, please visit thebasilicalandmark.org/give.