Minnesotans are Now Officially Able To Text 9-1-1

The Minnesota Department of Public Safety Emergency Communication Networks division is pleased to announce that Text-to-911 service is now available statewide.Text-to-911 is an alternative option to calling 911 in an emergency. Texting shouldONLYbe used when individuals are unable to make a voice call.

Individuals who are deaf, deafblind, hard of hearing or speech impaired may use Text-to-911 as a first contact option.

When Should Text-to-911 be Used? 

  • The reporting party cannot speak while a crime is in progress.
  • The reporting party must remain quiet to stay safe.
  • If speaking may cause harm, such as in a home invasion, domestic violence, or human trafficking situation.
  • If the reporting party encounters a suicidal or agitated person.
  • If peer pressure is strong.
  • If the reporting party is deaf, deafblind, hard of hearing, or has a speech impairment.

How to Text 911

  • Enter the numbers 911 in the "To" field.
  • Text message should include your location and type of emergency.
  • Send the message.
  • Be ready to answer questions and follow instructions.
  • Use simple words.
  • Do not use abbreviations, emojis, pictures or slang. (BRB,IDK, THX, 2day and BTW, for example)
  • Do not text and drive.

For more on Texting 9-1-1, click here

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