The Minnesota Department of Public Safety Emergency Communication Networks division is pleased to announce that Text-to-911 service is now available statewide.Text-to-911 is an alternative option to calling 911 in an emergency. Texting shouldONLYbe used when individuals are unable to make a voice call.
Individuals who are deaf, deafblind, hard of hearing or speech impaired may use Text-to-911 as a first contact option.
When Should Text-to-911 be Used?
- The reporting party cannot speak while a crime is in progress.
- The reporting party must remain quiet to stay safe.
- If speaking may cause harm, such as in a home invasion, domestic violence, or human trafficking situation.
- If the reporting party encounters a suicidal or agitated person.
- If peer pressure is strong.
- If the reporting party is deaf, deafblind, hard of hearing, or has a speech impairment.
How to Text 911
- Enter the numbers 911 in the "To" field.
- Text message should include your location and type of emergency.
- Send the message.
- Be ready to answer questions and follow instructions.
- Use simple words.
- Do not use abbreviations, emojis, pictures or slang. (BRB,IDK, THX, 2day and BTW, for example)
- Do not text and drive.